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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brandon Bortner

November 1, 2024

5  out of  5
rating by Brandon Bortner
"Daved was a great help and very polite agent. Thank you for your services"
We responded:
"Thank you for your business Brandon, and for the great review!"
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Mary Ann Moore

September 25, 2024

5  out of  5
rating by Mary Ann Moore
"Buying a car is not one of my favorite things to do, but setting up the insurance for it was a breeze. Amy Clark was truly amazing though the entire ordeal. She was extremely knowledgeable, super pleasant and fun! I cannot say enough good things about her. I would recommend this State Farm Agency to everyone!"
We responded:
"Thank you Mary Ann! I'm so glad Amy made your experience a good one!"
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Francisco

September 6, 2024

5  out of  5
rating by Francisco
"Aaron and his team are very nice and knowledgeable!"
We responded:
"Thank you Francisco! We greatly appreciate the review!"
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Steve Fry

September 3, 2024

5  out of  5
rating by Steve Fry
"Aaron Basom and Amber at the Lancaster Route 30 & 741 office take very good care of our family"
We responded:
"Thank you Steve! We're greatful to help you protect what matters most!"
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Moktan

July 2, 2024

5  out of  5
rating by Moktan
"Thanks great costumer service"
We responded:
"Thank you so much for your kind words!"
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Lakona Dales

April 27, 2024

5  out of  5
rating by Lakona Dales
"I really enjoy having my car insurance with them. They are so caring for their customers and are willing to help you understand all your options"
We responded:
"Thank you Lakona. We are here to help! We enjoy having you as a customer!"
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Stephen Jelinek

April 24, 2024

5  out of  5
rating by Stephen Jelinek
"Aaron and Amy were very helpful providing the info I needed for roadside assistance due to lockout. The driver arrived quickly and my wife was then able to get back into her car."
We responded:
"Thank you for the review Stephen! I'm glad your wife is safe and we were able to help her get on her way quickly!"
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Rodney Horst

February 20, 2024

5  out of  5
rating by Rodney Horst
"Excellent service and very knowledgeable and courteous"
We responded:
"Thank you Rodney! So glad we could help you!"
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Tyler Kiick

February 15, 2024

5  out of  5
rating by Tyler Kiick
"Aaron and his team were extremely diligent and responsive as I shopped for new car insurance. They happily provided numerous quotes and were able to answer all of my questions. This made a normally painful process, enjoyable and easy to work through. Highly recommend Aaron and his team."
We responded:
"Thank you Tyler! I'm so glad we were able to make things easy for you! No pain, just protection! 😁👍"
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Issette Salgado

January 31, 2024

5  out of  5
rating by Issette Salgado
"Very professional and explained perfectly well to my understanding the type of life insurance policy im getting! Highly recommend getting a life insurance pilicy with Aaron!"
We responded:
"Thank you Issette! I'm so glad we could help you protect your family! Life insurance is so important to prepare for "what if?""
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Jenny Smith

January 29, 2024

5  out of  5
rating by Jenny Smith
"Very easy to talk to and understand about the policy. Answered all my questions."
We responded:
"Thank you Jenny. It was great talking with you, I'm so glad we could help you! "
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Phuong Dang

January 2, 2024

5  out of  5
rating by Phuong Dang
"Mr. Aaron Basom is really helpful and professional. He took 30 minutes to explain the plan and also offer more benefits I will get through State Farm. I really appreciate his time ."
We responded:
"Thank you so much Phuong for your business and for the wonderful review!"
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WJR

December 22, 2023

5  out of  5
rating by WJR
"Aaron really is a great guy, takes the time to hear you, meet you where you are and help solve any issues. He found me better home owners, which in turn bundled with auto and saved 15% there too. Offered life ins, felt me out and left it go cause I'm not really. The point is he is helpful not pushy, and earned my business and respect. Please don't be on the fence with him, and Amber his co-worker also is top notch. So glad I am with them. Peace ya all, blessings*****5 star team!"
We responded:
"Thank you so much for the great review! I was so happy to talk with you today and meet your needs. Have a great holiday!"
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Sandy Coble

November 28, 2023

5  out of  5
rating by Sandy Coble
"I love state farm I have been a customer of this office since 1994"
We responded:
"Thank you so much for the review Sandy! We're so greatful for your years of business with us!"
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Richard Clark

November 22, 2023

5  out of  5
rating by Richard Clark
"Always helpful, always friendly, always thorough, been with this office for 35 years. Amber makes you feel that your problem is the most important thing on her agenda."
We responded:
"Thank you Richard! I know Amber appreciates you as well. "
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R Feather

November 21, 2023

5  out of  5
rating by R Feather
"Address all my insurance needs with the urgency I expect! Very professional!"
We responded:
"Thank you so much for the awesome review! We truly appreciate it!"
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Cathy DeHaven

November 17, 2023

5  out of  5
rating by Cathy DeHaven
"Great customer Service"
We responded:
"Thank you Cathy! Your review mean so much to us!"
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Wanda McCoy

October 26, 2023

5  out of  5
rating by Wanda McCoy
"Well when I was seeking insurance I had the Privilege to speak to a young lady by the name of Amy great personality great spirit she helped me out so well and after she got my quote and everything I was just ready to I’m going to be with you I didn’t even wanna go with any other place I use to have State Farm insurance when I lived in Virginia and I never had any problems with them so every time I call my girl Amy is always willing to go above and beyond to make sure she takes care of all my needs"
We responded:
"Thank you so much for your awesome review! I am so glad you had such a great experience with Amy, she's a delight!"
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Charlene Wittmaier

October 13, 2023

5  out of  5
rating by Charlene Wittmaier
"This is a great office. Professional, knowledgeable, helpful and pleasant to speak with."
We responded:
"Thank you Charlene! Your review means so much to us! "
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Erin Dautrich

October 6, 2023

5  out of  5
rating by Erin Dautrich
"Had a great phone call with Amy today. She was super friendly and helped me get the best coverage possible for the lowest price. Very happy I switched to State Farm!"
We responded:
"Thank you for your review Erin. We pride ourselves on outstanding service. I am so glad Amy was able to help you! "
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Crystal Bishop Wiggins

August 13, 2023

5  out of  5
rating by Crystal Bishop Wiggins
"Hes great. Very nice and very knowledgeable. I ha e only had the policy for a short time but he really helped us alot"
We responded:
"Thank you Crystal!"
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Skegee Grad

August 8, 2023

5  out of  5
rating by Skegee Grad
"Really appreciate Adam and his office, because Adam has reached out to me to discuss my present coverage to make sure it was still meeting my needs. Along with that Adam has made himself available to answer questions concerning other products. And this was the first time an agent reached out to me as Adam did to discuss possible cost increase, prior to policy expired. Would recommend this office, as Adam and his staff are very approachable and willing to do the work to get the insurance and the answers I need."
We responded:
"Thank you for the great review!"
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Kim Conti

May 17, 2023

5  out of  5
rating by Kim Conti
"Recently changed to State Farm, Aaron was great at making sure all our questions were answered, that our coverage was exactly what we needed and made the whole process seamless! And saved us money while increasing our coverage from what we had previously! Highly recommend him!"
We responded:
"Thank you Kim! I am greatful for the opportunity to be your agent and meet your insurance needs!"
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Ronnie Ramone

May 10, 2023

5  out of  5
rating by Ronnie Ramone
"My first conversation with Aaron went extremely well. He was very helpful and thorough. I am looking forward to working with him as my agent."
We responded:
"Thank you Ronnie! I enjoyed speaking with you as well. I look forward to helping you with your insurance needs! "
Profile photo of Len Litowitz

Len Litowitz

April 11, 2023

5  out of  5
rating by Len Litowitz
"Evanna had a temporary need for some insurance for her mural project and other venues such as First Friday. Aaron's team was super helpful and prompt getting her a small policy at a great cost for 6 months with the option of extending it month to month."
We responded:
"Thank you for the review Len! We greatly appreciate your feedback and your business! Please have Evanna send us a picture of the mural when it's completed. We'd love to see it! We enjoy great art here at the office! #likeagoodartist "