Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mary Miller

Mary Miller

November 20, 2025

5  out of  5
rating by Mary Miller
"Aaron was amazing at presenting the information i needed for my insurance needs!! I loved most that it fit my budget and even provided the extra coverage to protect my family !!! Outside of insurance Aaron is also a wonderful person to get to know!!"
We responded:
"Thank you Mary! Its been great to get to know you and your family! And I look forward to seeing you at PMJC as well!"
Profile photo of Shane Hammond

Shane Hammond

November 13, 2025

5  out of  5
rating by Shane Hammond
"Good guy easy to talk to very helpful gave me a quote on every thing I asked with no problem got me insured in a matter of minutes"
We responded:
"Thank you Shane! We greatly appreciate your business and the kind review!"
Profile photo of Carol Cooper Rappaport

Carol Cooper Rappaport

November 10, 2025

5  out of  5
rating by Carol Cooper Rappaport
"Been getting car insurance here for many years. I usually speak with Amber and always receive friendly prompt service. Never had a problem."
We responded:
"Thank you Carol! We are truly greatful for your business!"
Profile photo of catherine Kagema

catherine Kagema

September 27, 2025

5  out of  5
rating by catherine Kagema
"Amber has always been so helpful and informative. The help I have had from Amber has kept me in this company. Aoron was the one who introduced me to rental insurance and my rental insurance is by State Farm."
We responded:
"Thank you for the great review Catherine! It is our pleasure to help you with your insurance needs!"
Profile photo of Shellene Rittenhouse

Shellene Rittenhouse

September 26, 2025

5  out of  5
rating by Shellene Rittenhouse
"I was very happy with my new agent Aaron Basom. He was great at explaining everything and kind. Thanks again for saving me money. I would recommend you to family and friends."
We responded:
"Thank you Shelly! I'm so glad I was able to help you! I'm greatful for the trust you have in me as your agent!"
Profile photo of Rayan Welsh

Rayan Welsh

September 19, 2025

5  out of  5
rating by Rayan Welsh
"Aaron basom is a great guy helped me out alot and saved me some money"
We responded:
"Thank you Rayan! Always happy to help out fellow Penn Manor Junior Comets! 😁👍"
Profile photo of Lisa

Lisa

August 21, 2025

5  out of  5
rating by Lisa
"Aaron Basom was absolutely amazing! Kind, very knowledgeable and super patient with me. I have auto, homeowners and a business policy so I wanted to make sure I was getting the best rates and coverage. I had a ton of questions and even asked for a couple of different quotes. Aaron got back to me right away and I never once felt pressured to make the change. Aaron also walked me through everything step by step to make sure I had a clear understanding of all the policies. I’m so happy I joined the State Farm Family. Not only was it a savings. I now have peace of mind knowing I have a local agent that’s always willing to help. Thank you, Aaron! I appreciate all your time and help. I’m one happy customer!"
We responded:
"Thank you Lisa! So glad you are now part of State Farm and I'm happy to be your agent!"
Profile photo of Larry

Larry

August 4, 2025

5  out of  5
rating by Larry
"Highly recommend this agency. Amber Wingenroth is a true professional. She does her best to meet your needs."
We responded:
"Thank you Larry! We appreciate the great review and I know Amber appreciates the kind words. 🙂"
Profile photo of Justin Holberg

Justin Holberg

June 6, 2025

5  out of  5
rating by Justin Holberg
"Very helpful and polite as well as patient with me. Would recommend going to these guys"
We responded:
"Thank you for the great review Justin! It means so much to us! "
Profile photo of Deanna Harper

Deanna Harper

June 2, 2025

5  out of  5
rating by Deanna Harper
"Daved was kind, patient and courteous. He made the progress smooth. شكراً"
We responded:
"Thank you Deanna! I greatly appreciate your business, and I know Daved appreciates the stellar review!"
Profile photo of Raju Purohit

Raju Purohit

May 31, 2025

5  out of  5
rating by Raju Purohit
"David was very helpful and I love the service"
We responded:
"Thank you for your business Raju! And for the review. I know Daved appreciates it!"
Profile photo of Steve Fry

Steve Fry

April 21, 2025

5  out of  5
rating by Steve Fry
"Aaron Basom and Amber at the Lancaster Route 30 & 741 office take very good care of our family"
We responded:
"Thank you Steve! We're greatful to help you protect what matters most!"
Profile photo of D R (D&R Auto Care)

D R (D&R Auto Care)

April 8, 2025

5  out of  5
rating by D R (D&R Auto Care)
"Aaron has help us navigate life insurance for us and provides us with exceptional auto and home insurance rates! We have referred many customers to him whenever we can! Thank you for providing exceptional service! We appreciate everything you do for us!"
We responded:
"Thank you D&R you guys are fantastic customers! You also provide exceptional auto care! Always a pleasure working with you, thanks for the great review!"
Profile photo of Devon Caplinger

Devon Caplinger

April 1, 2025

5  out of  5
rating by Devon Caplinger
"I contacted the office of Aaron Basom, and was greeted by Amber over the phone. She helped me to update a mutual customers insurance policy so they can take their new car home with them today. I received the documents needed in a timely manner, and my customer was notified about the updates to her policy! Thank you, Amber and Aaron, for making this a pleasant experience for everyone involved!"
We responded:
"Thank you Devon! Glad you had a great experience! "
Profile photo of Shyam Chelani

Shyam Chelani

March 29, 2025

5  out of  5
rating by Shyam Chelani
"We r connected with State Farm insurance company last 18 years without any problems Thy shot out any issues very issey Thanks states farm"
We responded:
"Thank you Shyam! We always enjoy seeing you and your family in the office and helping with your needs!"
Profile photo of krista pelletier

krista pelletier

December 6, 2024

5  out of  5
rating by krista pelletier
"Love Aaron and Amber! Great tag team full of professionalism and respect. They are very informative and knowledgeable. They answer questions and provide suggestions. Very prompt and organized. I’m excited to work with them."
We responded:
"Thank you for all the wonderful compliments Krista! We're so happy to help you! "
Profile photo of Brandon Bortner

Brandon Bortner

November 1, 2024

5  out of  5
rating by Brandon Bortner
"Daved was a great help and very polite agent. Thank you for your services"
We responded:
"Thank you for your business Brandon, and for the great review!"
Profile photo of Mary Ann Moore

Mary Ann Moore

September 25, 2024

5  out of  5
rating by Mary Ann Moore
"Buying a car is not one of my favorite things to do, but setting up the insurance for it was a breeze. Amy Clark was truly amazing though the entire ordeal. She was extremely knowledgeable, super pleasant and fun! I cannot say enough good things about her. I would recommend this State Farm Agency to everyone!"
We responded:
"Thank you Mary Ann! I'm so glad Amy made your experience a good one!"
Profile photo of Francisco

Francisco

September 6, 2024

5  out of  5
rating by Francisco
"Aaron and his team are very nice and knowledgeable!"
We responded:
"Thank you Francisco! We greatly appreciate the review!"
Profile photo of Moktan

Moktan

July 2, 2024

5  out of  5
rating by Moktan
"Thanks great costumer service"
We responded:
"Thank you so much for your kind words!"
Profile photo of Lakona Dales

Lakona Dales

April 27, 2024

5  out of  5
rating by Lakona Dales
"I really enjoy having my car insurance with them. They are so caring for their customers and are willing to help you understand all your options"
We responded:
"Thank you Lakona. We are here to help! We enjoy having you as a customer!"
Profile photo of Stephen Jelinek

Stephen Jelinek

April 24, 2024

5  out of  5
rating by Stephen Jelinek
"Aaron and Amy were very helpful providing the info I needed for roadside assistance due to lockout. The driver arrived quickly and my wife was then able to get back into her car."
We responded:
"Thank you for the review Stephen! I'm glad your wife is safe and we were able to help her get on her way quickly!"
Profile photo of Rodney Horst

Rodney Horst

February 20, 2024

5  out of  5
rating by Rodney Horst
"Excellent service and very knowledgeable and courteous"
We responded:
"Thank you Rodney! So glad we could help you!"
Profile photo of Tyler Kiick

Tyler Kiick

February 15, 2024

5  out of  5
rating by Tyler Kiick
"Aaron and his team were extremely diligent and responsive as I shopped for new car insurance. They happily provided numerous quotes and were able to answer all of my questions. This made a normally painful process, enjoyable and easy to work through. Highly recommend Aaron and his team."
We responded:
"Thank you Tyler! I'm so glad we were able to make things easy for you! No pain, just protection! 😁👍"
Profile photo of Issette Salgado

Issette Salgado

January 31, 2024

5  out of  5
rating by Issette Salgado
"Very professional and explained perfectly well to my understanding the type of life insurance policy im getting! Highly recommend getting a life insurance pilicy with Aaron!"
We responded:
"Thank you Issette! I'm so glad we could help you protect your family! Life insurance is so important to prepare for "what if?""